Last updated: June 2026
Information on this website and digital menu is provided for general guidance only and does not replace speaking with our staff or professional medical/nutritional advice. Please read carefully before ordering — especially if you have allergies, intolerances or special dietary needs.
1. Menu, prices & photos
Prices, descriptions, ingredients, portion sizes and photos may differ from items served in store. Photos are illustrative. In-store prices (including VAT where applicable) and availability at the time of your visit in Symi always apply. Seasonal items may not yet appear online.
2. Allergens & nutritional information
Under EU Regulation 1169/2011 we indicate the 14 major allergens on the digital menu where applicable. Information reflects recipes and supplier data at the time of entry.
Important — cross-contamination: Despite our efforts, allergen contact may occur in shared kitchen, bar, counters, equipment and storage. Icons show ingredients in the recipe, not a guarantee of absence of traces.
If you have an allergy, intolerance, coeliac disease or special dietary need, always inform our staff before ordering — even if the item shows no allergen icon online.
This is not medical or nutritional advice. For severe allergies, consult a doctor.
Full reference: Allergens.
3. Vegan / plant-based labels
Vegan or fasting-related labels are based on recipe ingredients at entry and do not guarantee absence of animal-product traces due to shared preparation areas. Please inform our staff.
4. Third-party branded products & drinks
Some items (Bueno, Oreo, Baileys, etc.) are made by third parties. Allergen data relies on suppliers and may change without immediate update on our site.
Alcoholic drinks are for adults. Caffeinated products — consider your sensitivity, especially during pregnancy or for children.
5. Ice Rolls, cold desserts & temperature
Cold items (e.g. Ice Rolls) may melt or change texture outside the store. Takeaway consumption and transport are the customer’s responsibility.
6. Takeaway & delivery
If we offer takeaway or delivery, terms (timing, packaging, food safety in transit) are clarified in store. The website does not form a delivery contract.
7. Food hygiene & safety
We follow applicable food hygiene and safety rules. Final responsibility for safe product choice based on your needs remains with the customer, especially regarding allergies.
8. Limitation of liability
To the fullest extent permitted by law, Pap-illon is not liable for damages arising solely from reliance on website/digital menu information, except wilful misconduct or gross negligence. In-store product liability is governed by applicable Greek and EU law.
9. Contact
Questions: info@papillon-symi.gr, tel. +30 693 234 3434, or ask our staff in store — verbal confirmation is always best for allergen matters.
